Safety & Precision
A simple path to your prescription.
Ordering medication online should be clear, secure, and human. We’ve refined our process to ensure every step is handled with clinical care.
01 / PREPARATION
Make sure you have a valid prescription
Prescription medications must be accompanied by a valid prescription from a health care provider. If you have a prescription, have a clear copy on hand. Your healthcare provider may submit your prescription electronically or in the ordering process, depending on the medication and requirements. No prescription medication is dispensed without a proper prescription.
- Digital copies accepted (PDF / JPG)
- Direct e-prescribing from providers
02 / SELECTION
Select your medication and checkout
When taking photos, select one of the available pills or place your order. Choose the medication and dosage that you've been ordered to take and go to the cashier to check out. You’ll provide your basic information, shipping details, and prescription information. Please ensure that your name, address and prescription information is correct to ensure your order is completed in a timely manner.
- Match the medication to your prescription
- Double-check shipping and billing details
03 / VERIFICATION
Pharmacist verification & review
Our pharmacy staff checks the prescription before dispensing after receiving it. If a clarification or confirmation of the prescription is required we may contact your prescribing Healthcare Professional. You may also have the opportunity to talk to a pharmacist about your medication information, for possible concerns, including other medications you're taking. If clarification is needed, we will reach out to you prior to medication dispensing.
- Clinical safety and dosage verification
- Drug-interaction review with your medication list
04 / DELIVERY
Secure, discreet delivery
After verification of a prescription and approval of an order for dispensing, your medication is ready for shipment. They are securely packaged and sent in a discreet package! Standard Delivery: 3–4 business days after processing depending on carrier service and shipping requirements. Where available, tracking information is provided.
- Plain, tamper-evident packaging
- USPS delivery with tracking
What you’ll need
To ensure that we can process your order smoothly, please bring:
A valid prescription (where required)
Name and contact details of the caller
Complete and correct shipping address
Other medications you are currently taking (if requested)
Other information that may be necessary for prescription verification
Government-issued ID (if required)
What happens after placing an order?
Order placed
Confirmation email sent immediately.
Prescription received
Digital or physical copy logged into system.
Prescription verified
Prescription validated against clinical requirements.
Pharmacist review
Clinical safety and dosage verification.
Dispensing approved
Order approved for packaging and shipment.
Medication securely packaged
Discreet labeling and secure sealing.
USPS delivery
Tracking information active within 24 hours.
Have questions for our pharmacists?
Before ordering, delivering or taking the medicine, if you have any questions regarding the prescription process, consult with our pharmacist or healthcare provider.
Call Us
(800) 555-RELIVEX
Email Us
support@relivexusa.com